Leena Francis

Assistant Professor, Human Resource Management Department

Educational Qualification

  • Ph.D. in Total Quality Management from Bharathiar University, Coimbatore
  • MBA from Rajiv Gandhi College of Engineering & Technology (Pondicherry University)
  • BA – English Language & Literature, Bharath Matha College, Thrikkakara (MG University)
  • UGC – NET in Management

Employment History

  • Asst. Professor at SCMS Cochin School of Business (From October 2021 till date)
  • Asst. Professor at De Paul Institute of Science & Technology, Angamaly (06.02.2012 to 16.03.2017)
  • Internal Human Resources Incharge at Camino Asia Pvt. Limited (07.03.2011 to 27.01.2012)
  • Human Resources – Executive (Trainee) at Mahindra Holidays & Resorts India Limited (09.11.2009 to 22.09.2010)
  • H.R. Executive at Jeevan Telecasting Corporations Limited (31.07.2008 to 03.06.2009)

Key Responsibilities Held

International publications :-

  • Employee welfare activities and grievance handling, Monthly Payroll including leave and attendance maintenance, Maintenance and creation of Management Information System, Manpower – SWB Budget Tracker
  • Statutory Compliance activities, Employee engagement and enrichment activities, Recruitment and Training activities, Joining & Exit Formalities, H.R.M.S., Records & Files management, H.R. & Training M.O.R., Initiating social welfare activities (ESOP)
  • Recruitment and first level screening of resumes, Joining & Exit Formalities (Internal & External), H.R.M.S., Records & Files management and grievance handling, Initiating social welfare activities, Employee welfare activities

Teaching Profile :-

  • Prepare and deliver lectures to MBA & MHRM students on subjects belonging to specializations Human Resource Management and Marketing Management. Evaluate and grade students’ class work, assignments, and answer papers. Compile, administer, and grade examinations
  • Prepare course materials such as lesson plan, assignments, seminars and handouts, Maintain student attendance records, grades, and other required records.
  • Initiate, facilitate, and moderate classroom discussions, Motivate and drive students for academic excellence
  • Handle administration duties such as management of college events, Inter college fest, serving as batch coordinator, staff secretary, Club In charge & Exam In charge, Act as advisers to student organizations
  • Serve on academic or administrative committees that deal with institutional policies, departmental matters, and academic issues, Advise students on academic and vocational curricula, and on career issues

Teaching Interests

  • Human Resource Management
  • Organizational Behavior
  • Performance Management
  • Total Quality Management

Research Interests

  • Total Quality Management
  • Performance Management
  • Communication effectiveness & Employability
  • Children with special needs


International publications:-

  • Leena Francis (2015), Work to family conflicts: Understanding the impacts of performance pressure on the family life of Indian Software professionals”, Journal of Exclusive Management Science, Volume 4, Issue 8
  • Leena Francis & C. Sengottuvelu (2016), “Economic Affordability and Quality Dimensions of Health Care Service Provided by Hospitals in Kochi – A Descriptive Analysis (IJBARR), Volume 2, Issues 1
  • Leena Francis & C. Sengottuvely (2017), “Development of HRM Framework for Quality Management: Empirical Analysis of HRM Challenges”, International Journal of Human Resource Management And Research (IJHRMR); Issn (Online): 22497986; Issn (Print): 2249-6874; Vol – 7, Issue – 5
  • Leena Francis & C. Sengottuvelu (2017), “Design and Development of Knowledge Management Framework For QM in Healthcare Sector: Qualitative Analysis of KM Perspectives”, International Journal of Management Studies (IJMS ); Volume – IV, Special Issue – 1

Conferences / Seminars / Workshop Attended

  • Global Management Colloquium 2014 on “Workplace Wellness” jointly organized by DiST and NIPM Kerala Chapter
  • PANORAMA 2017, on “Distrutive Workplace” organized by SCMS Cochin School of Business, Cochin, Kerala
  • International conference on “Entrepreneurship in a Globalized World…Challenges, Policy and Strategy Perspectives” Held at De Paul Institute of Science & Technology
  • Academic writing & Publishing Workshop, jointly organizes by De Paul School of Social work and JAMES COOK UNIVERSITY, AUSTRALIA
  • Workshop on Research Methodology and SPSS conducted at MG University, Kottayam & another Workshop on Fundamentals of Research and Data Analysis, conducted De Paul Institute of Science & Technology